Terms and conditions
General contracting terms applicable to orders placed at www.tsukisushi.es.
General contracting conditions
These conditions regulate the commercial relationship between TSUKISUSHI and the user/customer when purchases are made through www.tsukisushi.es.
Online contracting implies prior reading and express acceptance of these terms and the website terms of use.
These conditions are subject to current Spanish regulations on consumers, e-commerce, and contracting.
Online contracting services
Certain website sections allow online contracting.
Using these services requires prior reading and acceptance of the general conditions applicable to each order.
User status and responsibilities
Browsing and using the website grants user status and implies acceptance of the published conditions.
Users must use the website properly, provide truthful information, and avoid any use contrary to law or third-party rights.
How the purchase works
The online store displays product information, characteristics, and prices. TSUKISUSHI may remove, restock, or modify products without prior notice.
All orders are subject to acceptance by TSUKISUSHI. If there is a typographical price error, the customer will be informed before confirmation.
Shipping cost is not included in product price and depends on the delivery area.
Product availability may vary based on demand. If an item is unavailable, the customer will be notified.
Order delivery
TSUKISUSHI will try to meet the expected delivery times and provide order tracking through its platform.
If the customer detects an issue during delivery, it should be noted on delivery documentation and reported to TSUKISUSHI as soon as possible.
Published reference times indicate around 30 minutes for pickup and 45 minutes for home delivery.
- Delays due to incomplete address, recipient absence, or causes outside the courier are not the responsibility of TSUKISUSHI.
- Store pickup is also available when enabled during checkout.
Payment methods and returns
Online card payment and delivery payment methods are accepted according to availability and checkout conditions.
To speed up payment management, amounts and order references must match exactly the values indicated by the platform.
Customers may exercise withdrawal/return rights in the cases legally provided, proving product condition when required.
Applicable law and jurisdiction
The relationship between the user and www.tsukisushi.es is governed by current Spanish law.
Any dispute will be submitted to the courts of Vigo (Pontevedra), as published by the website.